General questions regarding SAGA warranty
What does the SAGA warranty cover?
The SAGA warranty covers manufacturing defects in wheels and handles for up to 5 years (travel luggage only).
What is not covered by the warranty?
* Misuse or accidents
* Wear and normal usage
* Damages caused by airlines or transportation companies
What is the warranty period?
5 years from the date of purchase for travel luggage.
How can I request a repair or replacement?
Please contact us via WhatsApp or email and provide the following:
* Proof of purchase
* Photos showing the issue
* Product number (if available)
Does SAGA perform repairs or replacements?
SAGA reserves the right to choose between repair or replacement based on the product’s condition and the nature of the defect.
How long does the warranty service take to complete?
The process usually takes 5 to 10 business days after receiving all the required information.
Where can I get support?
يمكنك التواصل مع خدمة العملاء عبر الواتساب على الرقم التالي:
0096650617302